I just need my tank filled. Do I need to bring anything else with me?
Nope. Just bring us your tank and we will fill it for you.
What type of grills do you sell?
Grill & Fill, Inc., sells grills from different major manufacturers in America. If you have your eye on something special, let us know and, if we do not already have it, we will do our best to get it for you.
I bought a grill from you a couple years ago and now it is not working right. What do I do?
Call us! It doesn’t matter how long ago you purchased it, we will be happy to help you troubleshoot your issue. If we cannot solve it over the phone, we offer in-home repairs.
My burners are not working like they used to and they are covered in black stuff. What is that and what do I do?
Just like your car, you grill needs to be cleaned every once in a while. Your burners probably need a good cleaning. Bring the burners to either of our locations and we will be happy to help with this.
I bought a grill from someone else, can you still help me with it?
My gas grill has a small flame and will not reach temperatures above 275 degrees, even when the grill is on “high.” My flames go out when all burners are turned on. What do I do?
Before opening the tank valve, be sure that all the grill knobs, including side burners or rotisserie burners, are in the “off” position. Then, slowly open the valve, allowing the gas to ease into the hose. This will prevent a surge of pressure. After grilling, turn the grill knobs to the “off” position before closing the tank valve.
Here is what is happening: The new QCC (a black plastic nut with right-hand threads) and the quick disconnect (a small bayonet commonly used with the air hose equipment) contain small devices known as the “excess flow valve.” The excess flow valve is designed to reduce the amount of gas flow down to 10% of its maximum flow in the event of a leak or a slight pressure surge. This surge could occur if the grill knobs are in the “ON” position when opening the tank or if the tank is opened too quickly.
To reset the flow limiter, close the valve on the gas tank. Then restart the grill while your tank is off. After the flame goes out, turn the grill to off position. Then slowly reopen the gas tank valve.
If the problem continues after following the steps above, check your grill for leaks or call us for service or repair.